Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 2–3 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Within Canada

We currently ship within Canada. Available shipping options and applicable shipping charges will be displayed at checkout before you complete your purchase.

Delivery times shown at checkout are estimates and may vary depending on destination, carrier delays, weather, holidays, or other circumstances outside our control.

Order Tracking

When tracking is available for your selected shipping method, tracking information will be provided once your order has shipped.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible at stephswildflowerteaco@gmail.com if you notice an error in your shipping information. Once an order has shipped, we may not be able to change or redirect it.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible at stephswildflowerteaco@gmail.com with your order number and photos of the package and product so we can make it right.

Returns

For information about returning an order, please see our Return & Refund Policy.